Regional Manager

Job Introduction

Love helping people celebrate life’s moments?

At cardfactory, we’re all about making moments matter – whether it’s a birthday, anniversary, or just a little “thinking of you”. As our new Regional Manager (12 Month FTC) for the wider Sunderland Area, you’ll lead a network of stores that help customers connect, celebrate, and show they care.

This is your chance to lead with purpose, inspire teams, and shape the future of card and gifting retail in one of the UK’s most beautiful regions.

What you’ll be doing:

You’ll inspire and guide retail teams to deliver brilliant customer experiences, drive performance, and keep operations running smoothly. From coaching Store Managers and recruiting new talent to rolling out our retail strategy and spotting growth opportunities, you’ll play a key role in shaping the future of card and gifting retail across the region.

What we’re looking for:

• Proven experience leading retail teams and delivering strong results
• Commercially aware with a strategic, growth-focused mindset
• A natural coach who inspires and develops others
• Confident managing multiple priorities and stakeholders
• Passionate about retail and ready to make a meaningful impact