Business Systems Analyst, Store Technology

Main Responsibilities

• Configure and maintain store technology systems, ensuring alignment with business objectives.
• Streamline processes and improve efficiency through automation and optimization.
• Collaborate with stakeholders to drive operational excellence and superior customer experience.
• Support the Senior BSA in identifying and implementing innovative store tech solutions.
• Write technical specifications and provide third-line support, including root cause analysis during outages.
• Partner with Platform Squads to ensure robust monitoring and resilience of Store Technology systems.

The Ideal Candidate

• Experience in store technology systems configuration and support.
• Strong analytical and problem-solving skills.
• Excellent collaboration and communication abilities.
• Willingness to provide support outside of core business hours for high-priority issues.

Join us and be a part of a team that values innovation, efficiency, and the power of technology to transform the retail experience. If you are passionate about leveraging technology to drive business success, we would love to hear from you.

Apply now and help shape the future of store technology!

About The Company

Card Factory is the UK’s leading specialist retailer of greeting cards, dressings, and gifts with over one thousand stores across the UK and Ireland.  In 2020 we launched our exciting 5-year business strategy including our vision of becoming a true Omni-channel retailer.  This strategy sees significant investment into our colleagues across the business creating multiple opportunities to join a fast-paced environment and be part of our exciting journey.  

In return, we offer a wide range of benefits to support your physical, mental, and financial well-being.

Benefits

• 25% Card Factory colleague discount in-store and online
• Save As You Earn scheme
• Financial Wellbeing Support       
  • Financial Education Tools
  • Salary Advance
• Seasonal incentive schemes
• Retail Management Apprenticeship Programmes with local providers with access to a virtual internal network for learning together
• Discounted gym memberships and mobile phone contracts
• Discounts across 100’s of UK retailers
• Employee Assistance Programme – access to tools to support mental, physical, and financial wellbeing
• Enhanced Family leave

This is an exciting role with genuine prospects for the right candidate. If this role describes you and your career aspirations, click apply now.

We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly. 

No agencies, please.