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Export Manager

Job Reference cardfac/TP/1417897/23214

The job has expired.

Number of Positions:
Contract Details:
Working Hours:
Century House Brunel Road Wakefield 41 Industrial Estate
Closing Date:
Job Category:
Business Development
Region / Division:
Support Centre

Job Introduction

Due to exciting international expansion plans, cardfactory is now looking for an Export Manager to join the Business Development team to lead on commercial aspects of Export Compliance and shipping. 

Working cross functionally with Partnerships, Supply Chain, Finance/Tax, QC and Data Governance teams, this role will ensure outbound shipments are compliant with local market import regulations. Ensuring goods shipped through carrier networks are tracked and shipped, you will create a suite of reports to ensure Partner SLA’s are achieved and Account Managers/Merchandise Manager are kept informed. As Export manager it will be your responsibility to lead in the scoping and delivery of logistical routes and carriers for UK/ International current and future markets

At cardfactory, we operate a smart working policy, allowing you to work from home some days and at our Head Office in Wakefield 2/3 days a week in line with business needs.

Main Responsibilities

  • Ensure all outbound shipments are export compliant with local market regulations including (but not exclusive to): USA, Canada, Australia, New Zealand & India) customs regulations.
  • Ensure all shipping documentation is accurate and on time, issuing to business partners, shipping agents and internal CardFactory teams.
  • Identify the best Supply Chain routes to market balancing cost, speed, reliability and visibility.
  • Work with internal CardFactory stakeholders to ensure all product master data is accurate (weight, dimensions, commodity codes, lead times)
  • Lead global export shipping tenders from quote stage to final delivery
  • Create & issue monthly reports for export compliance, measuring Partner SLA’s (delivery on time, in full & accuracy)
  • Support on wider business initiatives to improve CardFactory Supply Chain operations
  • Work with CardFactory Supply Chain team to define process e.g. Cross Docking, containerisation, 3PL


The Ideal Candidate

  • Knowledge of export/import requirements for shipping goods to international markets e.g. USA, Canada, Australia, New Zealand & India
  •  Knowledge of Supply Chain processes, internal and external (Warehousing, carrier networks, shipping etc)
  • Awareness of the role QC has in exporting/importing of products
  • Experience in establishing and defining export processes and reporting in a similar role/function
  • Ideally, a background in a retail supply chain role
  • SAP S4 Hana experienced preferred but not essential


About The Company

Card Factory is the UK’s leading specialist retailer of greeting cards, dressings, and gifts with over one thousand stores across the UK and Ireland.  In 2020 we launched our exciting 5-year business strategy including our vision of becoming a true Omni-channel retailer.  This strategy sees significant investment into our colleagues across the business creating multiple opportunities to join a fast-paced environment and be part of our exciting journey.  

In return, we offer a wide range of benefits to support your physical, mental, and financial well-being.


  • 25% Card Factory colleague discount in-store and online
  • Save As You Earn scheme
  • Financial Wellbeing Support       
    • Financial Education Tools
    • Salary Advance
  • Seasonal incentive schemes
  • Retail Management Apprenticeship Programmes with local providers with access to a virtual internal network for learning together
  • Discounted gym memberships and mobile phone contracts
  • Discounts across 100’s of UK retailers
  • Employee Assistance Programme – access to tools to support mental, physical, and financial wellbeing
  • Enhanced Family leave

This is an exciting role with genuine prospects for the right candidate. If this role describes you and your career aspirations, click apply now.

We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly. 

No agencies, please.