PMO Manager

Job Introduction

We currently have an exciting opportunity for a PMO manager to join our outstanding PMO Team!

cardfactory are seeking an experienced PMO Manager with a deep understanding of agile and waterfall methodologies, excellent communication skills, a keen eye for detail, and the ability to simplify complex information for diverse stakeholders.

As the PMO Manager, your main responsibility will be to collaborate with the Head of PMO to ensure that projects deliver the required outcomes within the defined quality, time, and cost constraints. This involves adhering to cardfactory’s standard project management methodology and best practices, producing plans, documentation, and guidance for project teams throughout the project lifecycle, and ensuring compliance with all organizational procedures.

This is a dynamic role where you will provide analysis to support decision-making, offer guidance on project processes, manage weekly and monthly reporting cycles, and maintain resource and financial controls within your program of work.

If you are ready to take on this varied and impactful role, we would love to hear from you!

Based at Junction 41 in Wakefield, with free parking and a flexible, hybrid way of working, this is a fantastic opportunity to make a real impact in our team. Colleagues are required to work in the office for a minimum of 2-3 days per week, with the expectation of additional attendance when needed.

Main Responsibilities

• Collaborate with Delivery team to ensure effective portfolio delivery
• Promote best practices in kanbans, backlogs, JIRA, financial reporting, and delivery metrics
• Support project/programme budget delivery
• Maintain PMO as the ‘single source of truth’ for all projects
• Embed and coach project control and governance
• Conduct root cause analysis and log lessons learned
• Manage cross-programme dependencies
• Assist with project planning, milestone, scope, resource, financial, and change management
• Liaise with stakeholders at all levels and prepare regular status reports for all business levels
• Identify and support initiatives needing additional resources or governance
• Identify, report, and resolve risks and issues while continuously improve portfolio and delivery processes
• Manage delivery process systems (Triskell)

The Ideal Candidate

• Strong organisation, project, and time management skills.
• Team player, able to work collaboratively.
• Customer-focused, prioritizing customer needs.
• Manage projects to meet time, cost, and deliverable targets.
• Ensure client sign-off at each project stage.
• Adhere to legal, regulatory, and best practice compliance.
• Role model with high standards, leading by example.
• Deep understanding of PMO, PPM processes, and best practices.
• Extensive experience in the project development life cycle.
• Excellent communication, analytical, and stakeholder management skills.

About The Company

Card Factory is the UK’s leading specialist retailer of greeting cards, dressings, and gifts with over one thousand stores across the UK and Ireland.  In 2020 we launched our exciting 5-year business strategy including our vision of becoming a true Omni-channel retailer.  This strategy sees significant investment into our colleagues across the business creating multiple opportunities to join a fast-paced environment and be part of our exciting journey.  

In return, we offer a wide range of benefits to support your physical, mental, and financial well-being.

Benefits

• 25% Card Factory colleague discount in-store and online
• Save As You Earn scheme
• Financial Wellbeing Support       
  • Financial Education Tools
  • Salary Advance
• Seasonal incentive schemes
• Retail Management Apprenticeship Programmes with local providers with access to a virtual internal network for learning together
• Discounted mobile phone contracts
• Discounts across 100’s of UK retailers
• Employee Assistance Programme – access to tools to support mental, physical, and financial wellbeing
• Enhanced Family leave

This is an exciting role with genuine prospects for the right candidate. If this role describes you and your career aspirations, click apply now.

We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly. 

No agencies, please.